At a glance:

The Creative Resources Manager is a strategic mid-level role, supporting the agency’s Creative team. It requires a blend of creative and business acumen to ensure smooth administrative functions.

A creative operations background is crucial. The Creative Resources Manager primarily handles resources, talent, workflows, and administrative tasks rather than direct creative project management or creative deliverables. Effective communication across departments is vital for collaboration, resource allocation, and timely reporting, particularly in a remote setting.

While a remote position, consistently working Pacific Time hours is expected.

What does a Creative Resources Manager do at Rain the Growth Agency?

Team Leading, Coordinating, Managing

• By attending daily Creative Resource Management meetings, maintain constant knowledge of current and upcoming projects and new business development activities as they relate to resourcing
• Collaborate with project managers and key stakeholders to understand and respond to creative resource needs, ensuring positive workflow.
• In partnership with Creative leadership, manage resource allocation against current and future projects with consideration for team bandwidth and preventing burnout.
• Monitor staffing and resources against assigned projects to meet deadlines and budgets for creative staff assignments. Support the escalation of project risks and issues to Creative leadership as required.
• Champion internal systems for higher productivity and efficiency; recommend related process improvements.
• Optimize workflows and processes by developing and implementing best practices to streamline creative operations, reduce bottlenecks, and enhance efficiency.
• Work closely with non-creative department leads (Production, Post, Project Management) to estimate all new projects and or change orders.
• Generate all creative requests for Executive approval when freelance resources are needed.
• Manage all contracts with freelance resources, independent contract agreements, deal memos, efficient and thorough onboarding, timesheet, and invoice approvals.

Planning, Analyzing, Evaluating

• Proactively source and build relationships with top creative talent across all levels, leveraging networks, social platforms, and a growing talent database to meet current and future needs
• Manage freelance talent and vendors, maintaining relationships with external creative partners to supplement internal resources and specialized needs
• Collaborate with Talent Management team on recruiting full-time employees, evaluating candidate portfolios, and supporting the interview and hiring process including writing and updating job descriptions.
• Partner with Talent Management to identify target salaries based on candidate’s experience, internal equity, and market rates.
• Work with Creative leadership on creative forecasting/budgets based on input from weekly meetings and new business developments.
• Manage overall utilization by monitoring day-to-day project activities, identifying potential instances of underutilization and working with CDs to address and solve those issues.
• Recognize internal creative needs or project risks on an ongoing basis, escalate issues and facilitate resourcing issues / conflict resolution with appropriate department heads.

Financial & Administrative

• Manage administrative operations of the creative department including timesheets, personal time-off (PTO), and expense approvals.
• Manage freelancer approval process using Rain’s proprietary system
• Collaborate with Finance to improve tools for accurately tracking approved hours through project completion.
• Using proprietary tools, ensure complete and accurate weekly freelance labor billing
• Lead/support new hire onboarding within Creative team.
• Ad-hoc projects as assigned

What makes a great Creative Resources Manager at our agency?

• 8-10+ years sourcing and hiring freelance and full-time creative talent in an agency setting
• Strong problem-solving skills with a focus on analytical thinking, operational efficiency, and the ability to manage shifting priorities and keep projects on track despite obstacles
• Passionate about creative operations with a deep understanding of creative disciplines and a proven ability to drive operational excellence and make strategic staffing decisions
• Self-starter and critical thinker who thrives in fast-paced, entrepreneurial environments
• Highly organized, detail-oriented, collaborative, and adaptable.
• Strong ownership, accountability, and follow-through
• Partner with Creative leadership to oversee day-to-day department operations, talent planning, and resource management
• Skilled in multi-channel sourcing strategies to attract active and passive creative talent
• Build a diverse talent pipeline, reducing reliance on external recruiters while maintaining strong relationships with them
• Agency ambassador who aligns talent with opportunity; strong closer and communicator
• Excellent listening, communication, and relationship-building skills within a service-driven environment
• Exceptional organizational and time-management abilities
• Ability to motivate and foster a collaborative and productive work environment
• Independent thinker aligned with Rain the Growth Agency’s core values
• Deep understanding of agency business and culture
• Collaborate with Creative leadership on forecasting and budget planning, using insights from weekly meetings and business developments.

Why work at Rain the Growth Agency?

• We are a national leader in DTC marketing and a fully integrated creative and media agency. With a 25+-year history and around 250 employees, we are established enough to have all the bells and whistles, but small enough for an entrepreneurial and welcoming culture where everyone is heard.
• Our Flexible First environment empowers us to work from where we’d like, but still connect with one another virtually and in-person when possible.
• We proudly invest in our employees, technology, and tools, ensuring the best possible work experience. As such, we offer a rich benefits package including the following:

• Medical, Dental, and Vision insurance
• Quarterly profit-sharing program
• 401(K) plan with employer match (and immediate eligibility)
• 4-6 weeks PTO
• 12 paid holidays
• 12-18 weeks fully-paid Family and Medical Leave
• Monthly Work-From-Home allowance
• Additional benefits details can be found here

• Transparency is valued. We actively ensure employees know how we are doing and where we are going. We encourage open communication, share our successes, and hold each other accountable.
• We are passionate about our clients and deliver simultaneously on their brand and sales objectives, an approach we call Transactional Brand Building. To learn more about our work and proprietary philosophy, please check us out here.