At a glance:

This is a full-time, entry-level position responsible for creating the best overall experience at our campus for our clients, employees, vendors, and other visitors. This role is a key member of the Administration team that reports to the Associate Director, Building & Business Services and is an in-office position in Portland, OR. This position also includes periodic after-hours events support in or near campus.

What does an Office Coordinator do at Rain the Growth Agency?

Provide a stellar experience for all employees and guests who call or visit the agency

• Demonstrate professionalism in both appearance and action while greeting employees and visitors as they pass through the building or call the main telephone line.
• Accept, screen, and route incoming telephone calls to proper individuals.
• Greet visitors and tend to their questions and needs while they wait.
• Greet employees when they enter the building, provide introductions and support as needed.
• Deliver services and assistance with a positive, can-do attitude.
• Use problem-solving skills to sense and detect needs of employees and guests.
• Check in with employees throughout the day to ensure equipment is working, office-related questions are being asked and answered, and be a positive, welcoming example of Rain’s CREW culture.

Manage the appearance and functionality of Campus buildings and perimeters

• Perform opening and closing procedures.
• Maintain cleanliness and organization of lobby, kitchens, storage areas and meeting rooms.
• Sort and distribute incoming and outgoing mail, including managing package receipts/notifications and shipping.
• Track, manage and organize office supply inventory. Replenish regularly.
• Coordinate janitorial, pest control, day porter, and servicing of kitchen equipment.
• Order and restock kitchen inventory.

Monitor campus maintenance services

• Provide status updates regarding building maintenance and neighborhood activities to the manager.
• Coordinate scheduling vendors and contractors for building-related issues.
• Notify manager of reported or observed building issues.

Play a key role on the Administration Team

• Perform data entry and other administrative tasks for the Administration Team and other departments as requested or needed.
• Maintain Administration Team manual by updating processes and procedures.
• Back-up to Hospitality team.
• Manage and submit personal expense reports in a timely and accurate manner.
• Manage Slack channel communications celebrating employee anniversaries, birthdays, and work with the Events team on employee engagement posts.
• Track, manage and purchase groceries for kitchens and conference rooms including maintaining accurate records of requests and purchases.
• Participate in agency events as needed – helping to set up and take down events, including periodic after-hour needs.
• Collaborate with Administrative team to complete special projects including, but not limited to support on catering, travel, and building projects.
• Look for ways to improve processes and support the team.
• Procure and set up new hire boxes, swag bags, and miscellaneous requests.

What do we look for in an Office Coordinator at our agency?

• 1+ years of experience in the administrative field.
• Bachelor’s degree or equivalent combination of education and experience.
• Strong and reliable work ethic and punctuality.
• Demonstrated ability to multi-task and accustomed to a fast-paced agency/environment.
• Superb customer service skills.
• Adept at and enjoys working with a variety of people and personalities.
• Proficient in Microsoft Office (Excel, Word, Outlook, and PowerPoint).
• Strong attention to detail.
• Demonstrated ability to be part of a team and commitment to completing tasks on time.
• Excellent communication and organizational skills.
• Ability to prioritize and pivot projects without disruption to service levels.
• Appreciation of Rain the Growth Agency’s Core Values.
• 8:30am – 5:30pm PST Monday-Friday with some early mornings and/or later evenings.

Why work at Rain the Growth Agency?

• We are a national leader in DTC marketing and a fully integrated creative and media agency. With a 25+ year history and around 250 employees, we are established enough to have all the bells and whistles, but small enough for an entrepreneurial and welcoming culture where everyone is heard.
• Our Flexible First environment empowers us to work from where we’d like but still connect with one another virtually and in person when possible.
• We proudly invest in our employees, technology, and tools, ensuring the best possible work experience. As such, we offer a rich benefits package including the following:
  • Medical, Dental, and Vision insurance
  • Quarterly profit-sharing program
  • 401(K) plan with employer match (and immediate eligibility)
  • 4-6 weeks PTO
  • 12 paid holidays
  • 12-18 weeks fully paid Family and Medical Leave
  • Monthly Work-From-Home allowance
  • Additional benefits details can be found here
• Transparency is valued. We actively ensure employees know how we are doing and where we are going. We encourage open communication, share our successes, and hold each other accountable.
• We are passionate about our clients and deliver simultaneously on their brand and sales objectives, an approach we call Transactional Brand Building. To learn more about our work and proprietary philosophy, please check us out here.