At a Glance

This entry-level position supports our Client Service team at MMSI. This person will work with client teams to organize and administer campaign deliverables. You will have the opportunity to join a close-knit client service team, as well as work closely with our departments, where your efforts will play a key role in successfully delivering on client expectations. The Account Coordinator assists in a variety of general tasks to support the overall process of managing campaigns.

This role is remote and accommodating meetings in different US time zones is expected. Preference may be given to candidates in Eastern Standard Time zone.

This is a full-time, non-exempt (hourly) position.

What does an Account Coordinator do at MMSI?

• Supports the planning and implementation of assigned campaigns completing a wide range of duties to ensure projects are delivered on time, within budget and meet the needs of the client.
• Coordinate campaign setup, interfacing with Media, Production, Data Ops, Analytics and Finance.
• Work with client and internal account teams to manage timelines, deliverables and track progress.
• Create and maintain flowcharts, project schedules, deliverables, client status updates, and more.
• Assists in preparation of all client meetings, calls, and presentations.
• Completes research for competitive analysis and gathers information for presentations.
• Pull, compile and sort impression, research and competitive data Nielsen/MRI/Kantar).
• Establishes effective communication between internal teams and clients.
• Effectively manage client expectations based on deadlines and deliverables.
• Develop client relationships and become the Client Services back-up to accts that they may contact directly with questions.
• Co-manage all reporting and budget updates in collaboration of the Client Services team.
• Attends client calls/meetings as needed, types notes and provides recaps as directed.
• Create and maintain various charts and reports - to be shared internally and externally to impact the clients’ business to obtain goals.
• Prepare and analyze daily and weekly reports for multiple clients and internal staff and translate the data into meaningful summaries calling out key points.
• Assist media with the substantiation process by tracking documentation or revisions needed, and work with the client on all deliverables needed for network approval.
• Create presentations, proposals and client decks as needed.
• Consistently identifies new solutions to improve and create processes for improved efficiency.
• Exemplify Rain Core Values
• Other tasks and duties as assigned

What do we look for in an Account Coordinator at our agency?

• 1-3 years’ experience in a professional setting, agency setting or marketing organization. DRTV experience is a plus.
• Excellent communication and organizational skills.
• Proven ability to work effectively as part of a team.
• Strong initiative and follow-up skills.
• Ability to prioritize and multi-task with strong time-management skills.
• Ability to write proposals/presentations.
• Keen analytical skills.
• Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)
• Strict attention to detail
• College Degree preferred
• Appreciation of Rain the Growth Agency’s Core Values.

Why work at MMSI?

• We are a 39-year-old company doing what we call Transactional Brand Building. That is, we deliver simultaneously on our clients’ brand and sales objectives, with the same work and same media plan. We measure our clients’ sales results daily – per transaction, so you and your clients can see the tangible results of your work. It’s an exhilarating standard to live up to.
• MMSI is a subsidiary of Rain the Growth Agency, an advertising holding company based in Portland, Oregon. MMSI employees enjoy the full range of benefits offered by Rain.
• There are about 250 of us across MMSI and Rain the Growth Agency, so we are established enough to have all the bells and whistles, but small enough for an entrepreneurial and welcoming culture where everyone is heard.
• Our Flexible First environment empowers us to work from where we’d like, but still connect with one another virtually and in-person when possible.
• We proudly invest in our employees, technology, and tools, ensuring the best possible work experience. As such, we offer a rich benefits package including the following:
  • Medical, Dental, and Vision insurance
  • Quarterly profit-sharing program
  • 401(K) plan with employer match (and immediate eligibility)
  • 4-6 weeks PTO
  • 12 paid holidays
  • 12-18 weeks fully-paid Family and Medical Leave
  • Monthly Work-From-Home allowance
  • Additional benefits details can be found here
• Transparency is valued. We actively ensure employees know how we are doing and where we are going. We encourage open communication, share our successes, and hold each other accountable.
• We are passionate about our clients and the work we deliver. To learn more about our work, please check us out here.