At a glance:

This is a mid-level advertising position that independently manages the agency’s day-to-day relationship with client contacts and will begin to take the lead in this area. This role requires previous agency experience working on integrated campaigns across diverse clients to delivery success for performance-minded clients. The Account Supervisor works hard to earn and keep clients’ respect and confidence as a trusted advisor, bringing value to their business through a strong commitment to success, consistent performance, and the ability to develop a wide range of ideas and solutions.

While this is a remote position, periodic travel and willingness to accommodate meetings in different time zones is required.

What does an Account Supervisor do at Rain the Growth Agency?

Drive the success of your client accounts by:

• Managing, coordinating, and leading agency teams to meet the clients’ integrated marketing needs, including performance media channels (digital video, paid social, paid search, linear TV) and campaign performance reporting against client KPIs
• Partnering closely with Project Management to ensure client’s needs and deliverables are met
• Demonstrating a passion for delivering results: in partnership with media, analytics and project management, facilitate development of measurement plans and reporting dashboards
• Functioning as a primary day-to-day client contact on small to mid-sized accounts, supporting AD/GAD on large accounts
• Developing a comprehensive knowledge of client business and represent client goals, objectives and business updates for the internal agency team
• Leading client status and weekly reporting meetings, responsible for documenting key discussion points, decisions and next steps and proactively share with client and internal teams
• Facilitating internal status meetings in collaboration with Project Manager, responsible for documenting and communicating client feedback to internal teams, changes in scope and updates on clients’ business
• Partnering with SMEs across the agency to develop strategic recommendations meet clients’ objectives
• Maintaining clients’ budgets for all agency services including input and follow-up on invoicing and payment status
• In partnership with Project Management, contributing to and facilitating client approval of assignment briefs, integrated media briefs and creative estimate request forms
• Managing coordination of marketing and communication plans/calendars, brainstorming sessions, creative strategy sessions, POVs, competitive reviews, as needed based on work with media SMEs
• Embracing curiosity to stay in front of marketing trends including but not limited to media marketplace, marketing tools and technology, your clients’ category and competition
• Train, guide and mentors other account executives

Do your team and the agency proud

• Demonstrated commitment to delivering thoughtful, insightful, accurate work
• Own, strengthen, and expand relationships with your clients
• Build positive, collaborative and productive relationships within the Client Service team and across the agency
• Understand client pain points/areas for development and offers agency solutions to address clients’ needs, driving growth for the client and expanding agency scope.

What do we look for in an Account Supervisor at our agency?

• 4+ years of experience in an agency setting, preferably with media/marketing/advertising experience. Relevant bachelor’s degree a plus.
• Experience and familiarity with media campaigns (digital, broadcast, integrated) with an emphasis on performance outcomes
• Effective communication and coordination with internal teams and client contacts
• Willingness to go above and beyond for your clients’ needs, including travel when necessary and some extended workdays
• Professional curiosity and a willingness to learn
• Strong written and verbal communication skills, including presentations, with the desire to command a room (or a Zoom meeting) full of clients and colleagues
• Possess keen attention-to-detail and a collaborative work style
• Strong business acumen

Why work at Rain the Growth Agency?

• We are a national leader in DTC marketing and a fully integrated creative and media agency. With a 25+-year history and around 250 employees, we are established enough to have all the bells and whistles, but small enough for an entrepreneurial and welcoming culture where everyone is heard.
• Our Flexible First environment empowers us to work from where we’d like, but still connect with one another virtually and in-person when possible.
• We proudly invest in our employees, technology, and tools, ensuring the best possible work experience. As such, we offer a rich benefits package including the following:
  • Medical, Dental, and Vision insurance
  • Quarterly profit-sharing program
  • 401(K) plan with employer match (and immediate eligibility)
  • 4-6 weeks PTO
  • 12 paid holidays
  • 12-18 weeks fully paid Family and Medical Leave
  • Monthly Work-From-Home allowance
  • Additional benefits details can be found here
• Transparency is valued. We actively ensure employees know how we are doing and where we are going. We encourage open communication, share our successes, and hold each other accountable.
• We are passionate about our clients and deliver simultaneously on their brand and sales objectives, an approach we call Transactional Brand Building. To learn more about our work and proprietary philosophy, please check us out here.