At a glance:

This is a position with our Media Investment team supporting both the Media Investment and Data Ops teams with vital day-to-day operational functions of our clients’ campaigns. This is a data management role that is responsible for the fundamentals of budget & results tracking for our clients.

While this role is remote, the individual hired must be able to, periodically, work from our Portland, OR campus.

What does a Media Operations Specialist do at Rain the Growth Agency?

• Closely track, enter and report post logs for all media outlets.
  • Includes Broadcast Networks, National Cable, Syndication, Local Broadcast, Audio etc.
  • Retrieve and enter data for post log times for all media campaigns
  • Master Rain systems/software/processes including the log processor and Tracker
  • Able to identify and clearly communicate any log to media buyers
  • Resolve discrepancies in a timely fashion with buyer feedback
  • Learn and adapt log entry based on buyer feedback and station nuances
  • Request missing logs and coordinate with buyers to make sure logs are received within week and are accurate
  • Independently troubleshoot and problem solve on day-to-day tasks
  • Maintain and update network log contact information as needed
  • Daily data entry should be accurate and entered in a timely manner
  • Use clear and prompt communication with everyone on the team and other departments
  • Balance multiple priority requests daily
  • Collaborate with Programmers on improvements with Tracker and streamlining processes
• Media Traffic duties and maintenance
  • Accurate and timely data management, analysis, quality control and entry of data into internal system
  • Assign tracking codes to new media
  • Provide detailed traffic instructions to the appropriate video distribution houses
  • Set-up ads in internal system and work with video distribution houses
  • Assist buyers in tracking of creative tapes to stations
  • Relay tracking information from the dub house to the buyer in a timely manner
  • Send media assignments to telemarketers to ensure number is active in time for airing and test media assignments
  • Prepare media schedules and call projections for telemarketers
  • Research any possible telemarketing problems when questions arise regarding reporting/800 number working, etc.
  • Manage title listing database and reporting to 3rd party vendors
• Data Operations Support
  • Compile data from various sources (Google Analytics, Adobe, Shopify, Amazon, etc.)
  • Accurately and efficiently upload data into our proprietary database for analysis, manually inputting data as needed

What do we look for in a Media Operations Specialist at our agency?

• 1-2 years of data entry or analysis experience, with a background in marketing, advertising, or sales preferred
• Proficient in Excel, Access, Word, Power Point, and Outlook, with advanced knowledge of pivot tables and v-look ups
• Possessing strong organizational and analytical skills
• Being a self-starter with good initiative and persistency
• A go-getter who can work independently
• Strong written and verbal communication
• Knowing deadlines are critical and meeting them
• Embracing challenges and providing solutions
• Appreciation of our Core Values

Why work at Rain the Growth Agency?

• We are a national leader in DTC marketing and a fully integrated creative and media agency. With a 25+-year history and around 250 employees, we are established enough for all the bells and whistles, but small enough for an entrepreneurial and welcoming culture where everyone is heard.
• Our Flexible First environment empowers us to work from where we’d like, but still connect with one another virtually and in-person when possible.
• We proudly invest in our employees, technology, and tools, ensuring the best possible work experience. As such, we offer a rich benefits package including the following:
  • Medical, Dental, and Vision insurance
  • Quarterly profit-sharing program
  • 401(K) plan with employer match (and immediate eligibility)
  • 4-6 weeks PTO
  • 12 paid holidays
  • 12-18 weeks fully-paid Family and Medical Leave
  • Monthly Work-From-Home allowance
  • Additional benefits details can be found here
• Transparency is valued. We actively ensure employees know how we are doing and where we are going. We encourage open communication, share our successes, and hold each other accountable.
• We are passionate about our clients and deliver simultaneously on their brand and sales objectives, an approach we call Transactional Brand Building. To learn more about our work and proprietary philosophy, please check us out here.